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Cancellation Policy

(1) Right to cancellation


Right to cancellation

You have the right to a refund for this order within fourteen days. The refund term amounts to 14 days after the day you have received your order. In order to exercise your right to a refund, you must inform us at:

Style Your Castle, Inc.
1500 Highbranch Way
Hillsborough
NC 27278
USA

E-mail: service@style-your-castle.com

with a clear declaration (e.g. a letter sent via mail, or an e-mail) regarding your decision to request a refund, and the problem you encountered with the product.

Should you request a refund, we will refund the amount of payment that we have received from you, including the delivery costs (with the exception of the additional costs resulting from selecting a different form of delivery than the cheapest standard delivery offered by us). We will utilise the same payment method that you employed during the original transaction; in no event will you be charged any fees for this refund.

We may refuse the refund until we receive the returned products. You are obligated to immediately return the products within 14 days of informing us that you are requesting a refund. Products received more that 14 days after receipt of request may not receive a refund. Additionally, products which exhibit signs of improper use, as determined by us will not receive a refund. You will bear the indirect costs of returning the products.